01
Emergency Response
We answer the phone 24/7 and roll a crew to your address, usually within 60 to 90 minutes across the Peninsula. The first job is safety: we shut off gas and power if needed, board broken windows, and tarp the roof so rain cannot add a second water damage problem.
02
Damage Assessment
A project manager walks every room with a moisture meter and thermal imaging camera, mapping wet drywall, soaked insulation, and smoke travel through the HVAC system. You get photos, moisture readings, and a written scope within 24 hours, which is the document your insurance adjuster needs.
03
Water Extraction and Drying
Truck-mounted extractors pull standing water from carpet and subfloor, then we set dehumidifiers and air movers to dry structural cavities. Drying typically runs three to five days, and we log moisture readings each day so you can see the numbers drop.
04
Soot and Smoke Removal
Technicians HEPA-vacuum ceilings and walls, wipe surfaces with dry-chem sponges, and seal charred framing with char-blocking primer. Ductwork gets cleaned and sealed, and HVAC filters are replaced before the system runs again, so smoke residue does not recirculate through the house.
05
Rebuild and Final Walkthrough
We replace drywall, insulation, paint and primer, and roofing shingles as needed, then walk the finished rooms with you. You sign off only when the moisture meter reads dry, the odor is gone, and every repaired surface matches the original.